This week, the question is questions!
It's the question of "how many open questions are you using in your sales dialogue with your prospects and your customers?"
The reason I pose this question is if we understand what our clients' needs, issues, wants and problems are, we can help resolve those problems.
But if we're not asking enough open questions to find that out, we won't understand this and we could miss opportunities and other projects that our clients might be doing.
So it's really, really important in that sales process to be using a lot of open questions.
The other thing that these questions do is they allow somebody to talk, and for you to listen, and it builds a relationship.
This week, examine your conversations with your clients and see if you're using enough open questions. If you're not, let's get some written down so you can use them in your calls!
If you need any help, then email me at email@example.com